Accessibility
12161451 Canada Inc., operating as Fern Reception · Mississauga, Ontario · Version 2.0, effective 15 October 2026
We want everyone to be able to use Fern, including people with disabilities.
We're working towards the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, across our website and the pages shop owners use. That includes:
- everything works with a keyboard;
- text has clear contrast;
- forms have labels;
- pages work with screen readers and on small phones.
We haven't had an independent audit yet, so we don't claim full conformance.
If something is hard to use, please send us a message, or write to Fern Reception, PO Box 21014, RPO Meadowvale, Mississauga ON L5N 6A2. We'll help you another way and fix the problem. On the phone, callers can ask Fern to slow down or repeat anything, and can reach the shop another way at any time.